Inbound Calls Failing (Topic D02)
This topic is designed to help you resolve issues when inbound calls to your business phone system are not reaching you. If you're experiencing problems such as calls not coming in, your DID ringing busy, or calls never reaching your PBX, this is the right place for you.
What's covered: This topic specifically addresses inbound SIP trunk calls that fail to reach your customer PBX.
Please note that this topic does not apply to outbound call failures or scenarios where all trunk signaling is down.
To help us assist you more effectively, please provide affected DIDs, examples of callers experiencing the issue, timestamps, the destination PBX/SBC, the routing target, any SIP responses, and whether calls are reaching Bigfoot Voice.
We're here to help you get back to business as usual as quickly as possible. If you need further assistance, please don't hesitate to reach out.
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