Test Action
Welcome to the Test Action subcategory! Here, you'll find helpful information about testing various aspects of your Bigfoot Voice business phone system. This is particularly useful when you want to verify the functionality of your service without engaging in a regular customer call.
In this section, we cover two specific topics:
- Test Call - Do not LLM: This topic guides you through the process of placing a test call to ensure your caller ID, audio quality, queue behavior, recording, and agent workflow are functioning correctly.
- Test Email: Here, you'll learn how to test the email functionality associated with your Bigfoot Voice account, ensuring that any system-generated emails are being delivered as expected.
Remember, these tests should not be used when addressing real customer issues or production faults that require troubleshooting. If you encounter a problem that needs immediate attention, please contact our support team for assistance.