Dial Pad Tab
Welcome to the Dial Pad Tab section of our knowledge base. This feature is designed to help you make outbound calls easily, using various methods such as the call button, extensions, SIP URIs, or even traditional keypad inputs. If you're having trouble with your outbound dialing or keypad behavior, this is the place to start.
Note: The Dial Pad Tab should not be used if your issue is not specifically related to this feature on the Agent Panel.
To use the Dial Pad Tab effectively, ensure your call is in an idle state and that the destination format you're using is correct. This will help you make your call smoothly and efficiently.