Transfer Tab
Explore the Transfer Tab in our Agent Panel, designed for handling various types of call transfers, including blind and staged attended transfers. You may encounter terms like 'transfer', 'blind transfer', 'attended transfer', 'REFER', or 'transfer button disabled'.
If you're experiencing issues with this feature, ensure there's an active or held call before diving into troubleshooting. This page will guide you through common questions and solutions related to the Transfer Tab.